If your product makes people think too hard, I can fix that. I've spent ten years untangling complex software into experiences that feel obvious. The kind where users never need to ask "what do I do next?" or be taught how to use it.
A decade of designing with purpose informs everything I build. I got into design because bad online experiences and software genuinely bothered me. A form that loses your progress, a dashboard that takes three clicks to find anything, and an app that makes you feel dumb. I wanted to fix that. It turns out the businesses running their sites and software do too.
Every project I take on starts with understanding why people struggle, not just what they're clicking. I work closely with product and engineering from day one, then measure what changes after launch so the work improves outcomes, not just interfaces.
Thrivent's DEVS were logging in, getting confused with the vanilla Backstage app interface, and leaving. I redesigned the landing page around how DEVS actually think about their workspaces increasing adoption of the "Shipwright Portal".
Healthcare providers were spending more time fighting the software than caring for patients. I led the redesign of Optum's claims and patient-data workflows, cutting processing time nearly in half and reducing errors that were costing real people real delays in care.
Three million Iowans rely on DHS services, but the old system made case worker's jobs more difficult. We rebuilt the case worker's application experience from scratch with plain language, WCAG AA accessibility, and mobile-first forms.
Beta tester for Figma's new AI Agent, contributing feedback and using the tool for smart design automation, layout generation, and workflow acceleration.
Using Claude Design to explore visual direction, generate crisp UI language, and prototype polished interaction patterns quickly.
Generating accessible HTML/CSS and component-ready front-end code to speed handoff and validate interface solutions.
Leveraging chat-driven collaboration and coworking agents for briefs, iteration, and smoother cross-functional alignment.
Looking for a senior IC or lead role in product design or design systems, remote-first and open to hybrid.