Thrivent: Shipwright developer portal
Redesigned the Backstage landing experience around how developers actually think about their workspaces, driving adoption of the internal portal.
If your product makes people think too hard, I can fix that. I've spent my career in FinTech, healthcare, and civic tech, untangling complex software into experiences that feel obvious. The kind where users never need to ask "what do I do next?" or be taught how to use it.

Designing with purpose informs everything I build. I got into design because bad online experiences and software genuinely bothered me. A form that loses your progress, a dashboard that takes three clicks to find anything, and an app that makes you feel dumb. I wanted to fix that. It turns out the businesses running their sites and software do too.
Every project I take on starts with understanding why people struggle, not just what they're clicking. I work closely with product and engineering from day one, then measure what changes after launch so the work improves outcomes, not just interfaces.
Redesigned the Backstage landing experience around how developers actually think about their workspaces, driving adoption of the internal portal.
Led the workflow redesign that cut claims processing time nearly in half and reduced errors delaying patient care.
Rebuilt the caseworker experience from scratch with plain language, WCAG AA accessibility, and mobile-first forms, for a system three million Iowans rely on.
NDA-friendly walkthroughs of process, research, and measured outcomes.
Beta tester for Figma's new AI Agent, contributing feedback and using the tool for smart design automation, layout generation, and workflow acceleration.
Using Claude Design to explore visual direction, generate crisp UI language, and prototype polished interaction patterns quickly.
Generating accessible HTML/CSS and component-ready front-end code to speed handoff and validate interface solutions.
Leveraging chat-driven collaboration and coworking agents for briefs, iteration, and smoother cross-functional alignment.
Looking for a senior IC or lead role in product design or design systems, remote-first and open to hybrid.